Ebay Help

[Jakerobertsuk]

Hi im asking for some advice maybe im worrying a bit to much

I won a auction on ebay for a item for a £100 but the seller had no feed back and im worrried i might not recieve it or i get a empty box

I know i might be jumping the gun here but i would like some feed back on how to deal with it worse case scenario 

I know i can get a refund if nothing arrives but im really worried about a empty box and how to deal with it

Thxs

Just found out the seller joined in 2011

[snowshoe]

If you don't get what you expect or not at all, you have to open a dispute.  Don't waste time as you only have 45 days from the date of the transaction to open a dispute.  Once you open a dispute, if you cannot reach an agreement with the seller, you have 20 days from the date of the dispute to escalate it to a claim.  If you don't escalate your dispute to a claim, PayPal will assume that you and the seller have resolved the issue and "close" your dispute.  Once a dispute is closed, you cannot reopen it.

[Jakerobertsuk]

Thanks but can i open a dispute if i recive a empty box? 

Thxs

[snowshoe]

PayPal is not a perfect system but, if you pay with a credit card, there's a good chance your card issuer can assist when PayPal does not.  (We know this from experience.)

[Jakerobertsuk]

Thxs for the replies just to update hes giving me a tracking number for it and its WRONG

Should i make a claim straight away or wait a couple of days