ERROR 'Looks like there isn't an active PayPal account for the email address you entered'

ScanShield
Contributor
Contributor

Hi all,

 

I am trying to post a listing to eBay but getting the above error every time I try to list my item.

 

I have spoken to eBay who cannot answer so I am asking here in the hope someone knows how to fix.

 

Both PayPal and eBay account created 01/01/2018.

 

  • eBay listing states my CORRECT paypal email address
  • PayPal account is verified with all cards linked
  • both eBay and PayPal accounts are linked together
  • PayPal account only has one linked email address

 

I have spent over an hour on eBay live chat to no avail, so any help would be massivley appreciated as this is getting quite frustrating now.

 

Thank you,

 

 

Full error -

It looks like there's a problem with this listing.

  • Oops, looks like you missed something. Please fix the problem below.
    Looks like there isn't an active PayPal account for the email address you entered.
     
    Check the email address you entered:
    · If you mistyped it, update it now.
    · Please ensure that you are using the primary email address linked to your PayPal account.
    · Don’t have a PayPal account? Visit https://www.paypal.com/uk/home to create a new PayPal account.
    {e56093-972586x}
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