Double dispute
muzicmysoul_7q
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Posted on
Nov-01-2015
03:12 PM
Hi everyone, Recently i have bought a product and the seller told me that i gonna take long time to deliver the product so I cancelled my order in our mutual understanding and agreed to refund my full amount within 24 hours but didn't did that so I disputed the transaction. Now they are telling that they can only refund my amount after I cancelled my dispute. Is it true? Can i re disputed the same transaction if they didn't refund my amount after I cancelled my dispute?
1 REPLY 1
kernowlass
Esteemed Advisor
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Nov-02-2015
02:34 AM
NEVER close a dispute until you have a cleared refund or your item.
If you close a dispute then you can't open another.
Your seller is perfectly able to refund you via the dispute process as that is what it is for.
Advice is voluntary.
Kudos / Solution appreciated.
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