Dispute, money held for 21 days
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Hello,
ok so guys I am a new seller and I sold a virtual code called "playstation plus code" for a person for 62$. The money got to my PayPal but then the buyer filed a dispute because he said that it took 3 hours to get the code but on my site I said that it is maximum 2 hours to get it (like what the **bleep**??) so he filed a dispute. Now the 62$ are not on my account so where are they, does the buyer keep it? He doesn't seem to reply to my messages in the dispute page, another question is what will happen to the money within 21 days, will I get them or will the buyer keep them? I am really scared and would appreciate any help ❤️
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Wait for paypal to make a decision, either they will ask you for proof or they will find in favour of the buyer.
Advice is voluntary.
Kudos / Solution appreciated.
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Thought i had, but got to go out now sorry.
Advice is voluntary.
Kudos / Solution appreciated.
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