Compensation for item lost in transit

hall8606
Contributor
Contributor

 I have just refunded a buyer in the USA for items sent via the Global Shipping Programme and now found to have been lost in transit.  I have just discovered that I should not have made the refund but should have left it to ebay/paypal.  Is there any way I can now claim compensation from the GSP for the refund?

Login to Me Too
2 REPLIES 2

PayPal_Martin
Moderator
Moderator

Hello hall8606 ,

 

Welcome to our Community!

I would suggest you contact eBay in relation to their GLobal Shipping Programme claim procedure.

 

Thanks - Martin

Login to Me Too

hall8606
Contributor
Contributor

Already contacted them.  They transfered me to the Global Shipping Programme in the USA who were of the opinion that having already made the refund there was nothing that could be done!!  

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.