Being asked to upgrade account to receive payment
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I sold some small items on ebay yesterday. I have now received an email informing me that a buyer has a payment pending with a credit card and that I need to upgrade from a personal account to receive payment by credit card. It also states that I can refuse payment. I don't relly understand what I should do.
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Hi lesel51,
Thanks for your post and welcome to the UK Community Forum
Based on the information you provided in your post, it sounds like your email address was active on your PayPal account, but not confirmed. Have you confirmed your email address? If you do this, you should see the funds clear into your PayPal account within a few minutes.
It is possible to set up a PayPal account and make payments for items without confirming your email address. When receiving payments, the email address must be confirmed. Here’s some more information on how to complete this process.
I hope this information helps and please repost to let us know how you got on.
Thanks,
Maria
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