Automatic refund
recw88
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Posted on
Feb-05-2018
01:43 AM
Hi There,
I recently sold something on eBay and received an instant payment notification. However, when I logged into PayPal, I could see that the payment was immediately refunded. The buyer didnt request a refund and I didn't issue one. It was done automatically by PayPal.
Has this happened to anyone before and if so, how do I sort it out? I can't send the item I sold until `I receive payment.
Rebecca
1 REPLY 1
PayPal_DavidR
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Feb-13-2018
08:10 AM
Hi there,
Welcome to the PayPal Community.
Did you receive an email explaining why the payment was refunded/reversed?
-David R
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