When entering the login and password, the system asks me to add a code, but I no longer have the old phone number, and I'm not able to change the phone, I don't have the option to "change my phone", because to change it, you just need to be logged in, and to log in I need to enter the code that is being sent to the old number. What to do?
I'm sorry to hear that you're having trouble accessing your account. For this situation, it would be best to contact our Customer Support team. You can contact us as a guest without logging in to your account. Here's how:
- Visit http://www.paypal.com/
- At the bottom of the page click 'Contact us'
- Click 'Account access and password'
- Click 'Problems accessing account’
- Click 'Contact'
- Click 'Chat with us while you are offline'
Our support will be happy to assist you.
