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New Community Member auto-responses

I just want to know if auto-responses are all that I will receive when I forward suspicious emails. Does anybody actually read those emails and decide whether to add to the collection/record of fraud tricks?

PayPal Employee

Re: auto-responses

youngforest -


Welcome to the Community!


I can confirm that we do have actual human beings reading submissions that are made to  To maximize the amount of emails we can review (as you can imagine, we receive quite a few!), those agents have several pre-generated responses they can select from.  This allows them to move through as many emails as possible as quickly as possible - that way, if you were unsure about an emails authenticity, you receive a response as soon as possible.





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