Never received item I purchased with Pay Pal can i post a complaint about this company?

robmorin
Contributor
Contributor

Hello all, my first post here so be gentle please.....

 

I bought a DJ light form this compnay called Farralane in NY city. I ordered my stuff Aug 8th. I paid for it via Pay Pal invoice.

I explicitly told them that i need this item by Sat Sept 24th, they said no problem. So tomorrow is the 23rd of Sept and i do not have the item yet.

 

I emailed then multiple times and never got a reply, each teim i called them i was tol teh shipment went out and then came back due to damage or it went out and i will email you a tracking in 10 mins, of course they never sent it.... each tiem i called was the same or slighty different excuse, and i always had to wait on hold...

 

Each time i called back was same story, so i called today and simply said i want to cancel my order.... he asked why i told him, you guys never sent me my item, never called and never emailed me, he said is this Rob from Montreal, i said yes, he said  "What can i say i **bleep**ed up" and then said i will refund you your money in 10 mins...

 

SO what if i never get my money back? How long do i have to wait to ask Pay Pal to get my money back?

How can i enter this compnay on a **bleep** list or something? or is it just useless to do it as it wil lnto do anything to prevent this to someone else in the future?

 

Thanks for your help...

 

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