Minimize refund from dispute

september23rd
New Community Member

I filed a dispute for an order I had not received after 2 weeks. I did the dispute for the full amount including shipping. A week later the order arrives but 4 pcs are missing from the 14pcs  i ordered. I contacted the seller but he told me he cnt refund me until I close the dispute. How do I lower the dispute to show the amount for just the 4pcs missing plus some shipping? It closes on March 8th.

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.