Help with claim
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So I escalated a dispute to a claim because the seller stopped replying to my posts. Ebay had gotten rid of this item that was listed because it was counterfeit. Now, I still do not have my item AND ebay's message said that if it is past its estimated delivery time, I can open a dispute. So now that it is a claim, paypal is saying that right now it is waiting for my response. I cannot find anywhere that allows me to provide proof, submit a file or "proof". I am very confused. But I also noticed that under "What happens next.." it says that paypal will have looked over it by the 24th. So does this mean I don't need to ad any proof, or do I still have to and where can I find this?
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