wont let me finish confirming my identity for account limitations

[Jordanedwards25]

Everytime I try to confirm my account it won't let me it says my account has been limited for a long time now since the last one I had years ago i lost access to. Now it won't let me finish confirming my identity it takes me to a page that says that page does not exist.

[PayPal_Tricia]

Hi @Jordanedwards25, 

Welcome to the PayPal Community! I'm sorry to hear of the trouble. 

I recommend trying basic trouble shooting steps. Clear your cache and cookies, and try using a different browser. This usually resolves any issues. 

I hope this information helps!

Thanks, 
Tricia

[Jordanedwards25]

I've done all that it takes me to a page saying the page doesn't exist when I try to resolve the identity issue on the resolution page