unauthorized transaction was made and my account was closed

MohammadJenta
Contributor
Contributor

Hi i need help

a hacker made an unauthorized transferee using my account to another's  and then closed my account i dont know what to do please help i had to sign up again using the same email address so i can post this issue here

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kernowlass
Esteemed Advisor
Esteemed Advisor

@MohammadJenta 

 

You need to contact customer services about account issues.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.



Advice is voluntary.
Kudos / Solution appreciated.
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