I bought an AC a month ago from AliExpress, it was my first time to buy things from AliExpress, and I was stupid enough for NOT checking the 1-star review of that shop.
A few days later, I asked the seller where is the delivery information, no response, but one/two days later, they updated the delivery information, it was FedEX. But a fews days later, i see the delivery showed delivered but I never received the product. I contacted the seller, but they just gave me this same: " we will contact the warehouse", at that time, i realized i might be spammed.
So i started this long dispute request/argue with AliExpress, but no lucky. Don't want to repeat it here, just one advise, DO NOT USE ALIEXPRESS !!!!!! THEY DON'T PROTECT CLIENTS AT ALL!!!!!!
The seller provided a tracking that shows delivered to my city, but not my exact address. i tried to submit a missing package request from FedEx, but it shows address doesn't match, I called FedEx, they said this was not delivered to your address, but they refused to give this official prove that it was not delivered to my address.
I downloaded the shipping info from Fedex, it shows this was not signed by me and was only weight 9 lb. what is fun is that the seller also provided this evidence too, it was also a pdf , but showed my name and the correct weight, apparently, they modified the PDF! what a spam master!!!
I submitted a refund request to PayPal, explained everything, hoping PayPal would help me , i waited 7+ days for this case to be resolved, hoping a long waiting time means they are taking it seriously, but i am so disappointed that PayPal closed the case and rejected my request!!! ---> saying the seller delivered my product!!!!!
i provided everything, i beg them to go to FedEx website to download the real delivery info, I beg them to call FedEx, then they will know who is lying. If they ever called FedEX, they would realize this is a spam, and I am the victim. But apparentlyPayPal chose to stand with the spammer!!!
