scammer

RedBFS10
Contributor
Contributor
Thursday 28/07/2022 2:06 am until 2:18 am got attacks from about 10 google accounts and I changed all my accounts passwords and today at 12:04 pm somebody purchased some gift cards that I didn't authorize those purchases and I didn't have cancellation button on the purchases help?
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@RedBFS10 

 

Click on the transaction in your paypal account and using the report a problem link file a dispute for an unauthorised transaction if that is what it was.


Advice is voluntary.
Kudos / Solution appreciated.
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RedBFS10
Contributor
Contributor
Thanks for that but I got only the print option,(edited) I did that and it says I can't file a case about that type of transaction.
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PayPal_JonK
Moderator
Moderator

Hi everyone! Thank you @kernowlass for your guidance on this one! It's always greatly appreciated. 

 

@RedBFS10, I'm sorry to hear you're unable to open a case for that activity. I would recommend reaching out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page, through Twitter DM, or Facebook PM. 

 

Good luck with your case!

 

 - Jon K


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