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RedBFS10
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Posted on
Jul-29-2022
02:10 PM
Thursday 28/07/2022 2:06 am until 2:18 am got attacks from about 10 google accounts and I changed all my accounts passwords and today at 12:04 pm somebody purchased some gift cards that I didn't authorize those purchases and I didn't have cancellation button on the purchases help?
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kernowlass
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Jul-29-2022
02:55 PM
Click on the transaction in your paypal account and using the report a problem link file a dispute for an unauthorised transaction if that is what it was.
Advice is voluntary.
Kudos / Solution appreciated.
RedBFS10
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Jul-29-2022
03:05 PM
Thanks for that but I got only the print option,(edited) I did that and it says I can't file a case about that type of transaction.
PayPal_JonK
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Aug-02-2022
05:51 PM
Hi everyone! Thank you @kernowlass for your guidance on this one! It's always greatly appreciated.
@RedBFS10, I'm sorry to hear you're unable to open a case for that activity. I would recommend reaching out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page, through Twitter DM, or Facebook PM.
Good luck with your case!
- Jon K
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