New to the community? Welcome! Please read our Community Rules and Guidelines
Pay, shop, and do even more on the PayPal appGet the App
Warning! PayPal works WITH bogus websites to make money off of scamming you. I ordered a product from this website: www.kobedsa.shop. They are a PayPal business partner. I paid through PayPal because it said it was secure, safe, etc. I never received a order confirmation so I went into the PayPal app to contact the vendor. The vendor can't receive messages and their email doesn't work so there is no way of contacting them. PayPal made money off of this transaction so they don't want to do anything for me. This is a active scam that is going on as I write this and PayPal is doing nothing about it. So in summary, PayPal is neither secure or safe, instead it is a platform used to scam its users. Has anyone else run into this problem?
Did you open a dispute for non receipt of item and if not which did you open?
Did you escalate to a claim?
Did the vendor provide fake tracking and if not what happened?
Was it a Chinese Web Site on Social Media? easy to spot (once you know the below signs) so buyer beware.
Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments.
So they give some buyer and some seller protection. However that protection can never be a 100% coverall so you need to read it so you can risk assess your transactions.
They do stop bad companies from using Paypal when enough claims start rolling in.
However as they are in China (mostly) then its easy for them to just start over with a new name, so stopping them does not really do anything.
The best thing is to not buy from them in the first place, to recognise them -
1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.