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Hello @rinahazelnut,
Welcome to the PayPal Community Forum. Thank you for reaching out via our Community Forum. You should never have to send money to someone to receive money through PayPal. I'm sorry to say this does not sound like a legitimate transaction. It sounds like what they may have sent you is a payment request or an invoice - is that what you see? If the transaction was a real payment, you'd see the balance in your PayPal account. Even if it were held, it would reflect under a Held / Pending balance. Here's a Help Center article you may find useful: How do I spot a fake, fraudulent, or phishing PayPal email or website?
I hope that helps. Best wishes on your future transactions through PayPal!
- Jon K
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