restoring limitations (missing ID) without having an adress in the former country of origin.

[FH95]

My Account is limited due to my ID having expired. Now I have moved from the Netherlands to Germany. The limitations want me to proof my residence BUT I am not able to change the country. Therefore, I cannot proof my residency and consequently lift the restrictions. The german Customer Support has told me to contact the Dutch, but they don't reply to e-mails, the "chat assistant thing" doesnt work either, and there is no phone number. 

What to do? How hard is it to contact a person at PayPal NL? 

[kernowlass]

@FH95 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

Log on to your countries site and then click on the contact us link for options in your country.

[FH95]

@kernowlass 

thank you for your reply. It is too late now, since I did not know this issue would arise with a digitally-focussed company like PayPal. I have contacted customer support through different mediums but nothing has happened. Still without PayPal...

[Mateo90]

Is there any update? did you get it to permanently limited?