refund

jazzfunk
Contributor
Contributor

Hi i paid for a item (not family and friends) the buyer did not post, there is no option to open a case for refund, just a option saying fraud card etc. thanks

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kernowlass
Esteemed Advisor
Esteemed Advisor

@jazzfunk 

 

Sorry but if you can't open a dispute for item not received and only have the unauthorised option then you must have paid using the friends/family option?


Advice is voluntary.
Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@jazzfunk 

 

Sorry but if you can't open a dispute for item not received and only have the unauthorised option then you must have paid using the friends/family option?


Advice is voluntary.
Kudos / Solution appreciated.
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