paypal account limitation

DD09
New Community Member

My account is limited. It says resolve the problem-remove your email but I already removed old email and updated new email. what should I do?

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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @DD09,

 

Welcome to the PayPal Community and thank you for your post!
 

I am sorry to hear your account has been limited. I know this must be frustrating. When an account limitation is placed, you would be required to complete all the steps in the Resolution Center to resolve it. 

 

Once all the steps are done, your account would be sent for review. You would then be updated via email. If you have completed the steps, and have still not received any email updates, I would suggest you contact our Customer Support

 

To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.
 

I hope this helps!

 

- Rachel 

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