mystery payment

jennmckown
Contributor
Contributor

I got an e-mail saying i had $250 credited to my paypal account with the name and address of the "buyer". I have sold nothing to this person. There is an e-mail address but afraid to respond to it as afraid it's some sort of a scam

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kernowlass
Esteemed Advisor
Esteemed Advisor

@jennmckown 

 

What you haven't said is if the funds / activity is showing in your paypal account? 


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jennmckown
Contributor
Contributor

yes, the funds are in my account--very weird

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kernowlass
Esteemed Advisor
Esteemed Advisor

@jennmckown 

 

Happens more than you think if someone makes a typo in an email address or mobile number.

Click on the transaction and see if you were charged a fee. If you were then use the refund option to send a part refund (minus the fee element as you won't get that back) back to the sender with a note explaining their error.

If you were not charged a fee then you can issue a full refund.


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