my account was hacked and two purchases were made from my card what do i do ?

ambel1
New Community Member

I was on my phone when i noticed two notifications from paypal regarding some purchases, i was surprised since i never wanted to buy anything, logged on to paypal and found two purchases made directly from my card that was linked, so i figured my account was hacked, i removed the card and opened a dispute for unauthorized access on one purchase but the other one is pending and doesn't allow me to, is there any thing i can do?

Login to Me Too
1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@ambel1 

 

With the pending transaction, you will have to contact the merchant to cancel order/void authorization for you or wait until the status changes to completed in PayPal to dispute it.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.