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it insists I enter my mobile number and then won't recognise it

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ElizaK1
Contributor
Posted on

I am trying to log into my Paypal Account.  It insists I enter my mobile Number and when I do it doesn't accept it and won't let me go any further. 

1 REPLY 1

it insists I enter my mobile number and then won't recognise it

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PayPal_Donna
Moderator

Hello @ElizaK1,

 

Welcome to the PayPal community and thank you for your post. 

 

In this situation, the best thing to do would be to contact our Customer Care department. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page. You will then see what contact options are available to you. 

 

-Donna

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