I have a frustrating long case that is on the very cusp of going to suit. Dates back to April and is from an order(s) made for 137 shirts as indicated on paypal money sent to scammer in California. Immediately upon finding out the items were going to be sent from China we alerted Paypal and tried to stop, freeze and cancel transaction. Before buyer had even processed the order for shipping. They declined, forcing us to sit back and allow the fraud to happen. I completely suspected fake items since it was coming out of china so I called and alerted customs. They confiscated 2 shipments to which we got our money back from. The 3rd was never sent. I'm not sure why but now since the scammer knew we suspected fraud he double down. This time sending a package for this order. Looking at the incoming detail from Fedex I could clearly tell it wasnt 137 shirts as it was just one pound in weight. Which was obvious to me they needed something to get through so tracking would confirm a success. All of this being relayed to paypal on the fly. Again as much as he was creative we were on to him for the most part. At shipment arrival date we were prepared with video recording accepting the package, making extra sure we captured all the information on the package. Then opening it all on one unedited continuous clip for proof. Paypal still doesnt do anything but ask us to return it. They provide an address I can only assume was providing by the scammer. USPS said right from the start that it was not a good addy. But we had to send it anyways. That was 60 days ago and tracking stopped at our customs. China doesnt have to give squat. Paypal closed the case in buyers favor 6 or more times forcing us to scramble to the phone to explain that we've done what they asked of us. Why are we being held responsible for doing jsut that. Luckily a last ditch lucky shot call we had made 30 days ago go to someone at usps that ran a detailed trace with in China. We got a letter in the mail from the USPS stating the package was coming back address is no good. We were excited to finally have this come to an end. We uploaded the letter, spent two hours on the phone with paypal getting them to once again open our $3600 claim up so we could provide the proof. Then, eagerly wait to hear it was finally over.
Then an email we are so familar with comes in telling us our dispuite has been closed once again in favor of the scammer! Stating we havent provided proof of returning the package.
I mean WTF?! Really, the bar for scamming paypal customers is so low that all you have to do is give bogus return addresses and poof all your scams are guaranteed? So frustrating!
