iPhone SE 2020, Email & Text, seemingly legit, fraudulent activity, no support

ViNord
New Community Member

I’ve received an email notifying me of a new email being added to my account, that I did not recognize. While trying to contact support to resolve this issue, I started receiving texts with a security code I did not request. Most recently I’ve received an email with password reset info that I did not request. I cannot get in contact with any support and the online features are entirely unhelpful. What do I do?

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@ViNord 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.