how to go above resolution center

poliquingroup
Contributor
Contributor
if you are unsatisfied with the resolution center’s ability to help, how do you escalate above them? 7 chargebacks got taken out of our account - we have proof police reports were filed 7 months ago by someone else and Paypal says it’s closed
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PayPal_Olivia
Moderator
Moderator

Hi @poliquingroup,

 

Thank you for your first post in the Community Forum! I'm sorry to hear that you've experienced lost chargebacks. If you believe that a mistake has been made with the review or you have new information to supply, please contact Customer Service. You can find your contact options by clicking Contact at the bottom of the PayPal website.

 

I hope this can be resolved quickly for you!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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