The Community Forum is not available for new posts or responses; previous posts remain available to review. For comprehensive support options, please visit PayPal.com/HelpCenter Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central
If you want to report illegal content under the EU Digital Services Act, please do so here
If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.
Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.
Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.
Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something.
If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.
This appeared in my PayPal account today too. I first received an email (I never clicked on a link) from PayPal so thought I’d log into my PayPal account just to check. And there was a transaction for $299.99 and the email in the transaction is [Removed]. I tried contacting PayPal but that was impossible so I contacted my bank and have now removed all my cards from PayPal.
