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The zoom telescope that is being advertised on facebook is a totally inferior product. It doesn't focus to provide 300X zoom as advertised
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Disputes & Chargebacks
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I know the feeling DBPrague. I had exactly the same offer, 75% refund which would be in my bank in 3-12 days. PayPal have told me the payment would be in my bank, but no sign of it. I think these people from China & PayPal should b dealt with severely by the courts. I will just wait to see what the financial ombudsman says about this before taking legal action against PayPal. I do not hold much hope of ever seeing my money again though. I will never buy anything from China or any other foreign country, & certainly will never use PayPal again. I will only make purchases from reputable companies from now on. Their loss. They should have treated us customers with more respect, (which is what we deserve).
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I know the feeling Danjag. PayPal told me the refund would be in my bank, but not gone in as yet. Tomorrow, the financial ombudsman gets involved, & then will see what happens. I accepted 75% refund, but am now asking for 100% plus some extra due to all the stress this has caused. If that does not work, then it goes to court. I have enough evidence against these scammers & PayPal to make them pay for the ill treatment of many customers like yourself. Will certainly keep you & everyone else updated. We can not let them get away with the way we have all been treated.
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I filed a refund request with American Express which seems to be much more aggressive than paypal. We’ll see.
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Hi James,
How is your American Express team's response? I filed with Barclays, but they rejected it as they said the merchant has supplied documentation that details what the transaction represents. And I am planning to write to them with additional supporting documentation. Yes, the transaction is correct, but all the merchants are not. So, how can you justify it?!
Please let me know how it works for you?
Thank you,
Kim
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the telescope advertised is nothing like the garbage i received.Since it comes by US Mail it should be investigated as mail fraud.
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