This is a very long story.
So im a student in universtiy, my phone now is becoming quite slow so I decided i needed a new one so i went onto facebook marketplace. I found a seller selling the phone i wanted for £350 but i managed to haggle and get it down to £300. I asked the seller if he would take the money through goods and services as this is a tell tale sign that they are a scammer (if they are a scammer theyll normally say friends and family only). So i paid the £300 and asked him to send me the serial number for the phone. The phone that i bought from him was purple but he sent me a serial number for a black phone, i gave him the benefit of the doubt and thought maybe hes selling to someone else at the same time.
He arrives at the post office and then requests that i quickly send him money for shipping, I sent him the money and then he sent me a picture of the parcel in the post office (this is important), but then after he sends the picture i discover that the address is slightly wrong, i ask him to change it and he tells me that the worker at the post office is asking him to pay the shipping fees again, so he requests that i send him the money again, but this time he says that he will pay half of it since it was his mistake, so then i send him money for half of the shipping costs. He also says he will throw in a charger as sorry for the mistake.
The next day the parcel arrives at my student accomodation and upon opening the package I kid you not i discover that he sent me a horrible histories book. So i instantly go to paypal and open a dispute, at this point im just extremely glad that i paid through goods and services. I open the case on december 5th. Me and paypal go back and forth, they ask for evidence and i give it to them, this cycle went on for a month.
The evidence I gave them was proof that I was buying a certain phone, and proof that i recieved a book instead. One way i tried to prove that i recieved a book was by comparing weight. Remember when he sent me a picture of the parcel, on the front, since the post office had already labled it, it had the weight, and this weight was 0.291kg. I went on the internet to find the weight of the book that he sent me, and the weight there is 0.30000kg. So I assumed that it was rounded up. The weight of the phone that he sent me (no box) is 0.240kg so with the box it would weigh a lot more, on top of that he said that he included a brand new charger in the box which would make the total weight of the package much larger than 0.291kg.
I called the seller out by texting him "Why would you send me a book" and he didnt reply to it, and to this day he hasnt replied. I also documented this and sent it to paypal as it was extra proof.
But today i recieved an email from paypal telling me the case was decided in the sellers favour, due to me not providing enough proof.
WHAT?!!
What do i do now. I cant afford to be giving out £300 for no reason. Thanks
