can't log in
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I got an e-mail that told me I had just bought $250 of some Norton anti-virus software, that I needed to contact PayPal if it's fraudulent. I can't log in to my PayPal account. When I try to add my phone number so they can 2FA me it doesn't respond to 'add phone number', just sits there. I just tried again: when I put the cursor on my phone number PayPal tells me it isn't supported. PayPal wants me to call a phone number, but I have no phone service. I can't talk on the phone.
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Fraud & Phishing
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Hi @ArthurPeabody,
Welcome to the community and thank you for your post!
I am sorry to hear what has happened. I know this must be concerning. To resolve any login issues and report any unauthorized activity, you will need to contact our Customer Support directly.
To contact us, simply click here. I understand you cannot currently call us. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.
I hope this helps!
- Rachel
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