can not close account

Yury23
Contributor
Contributor

i can not close my account. 1.Go to Settings. 2.Click Close your account under "Account options." 3. Click Close Account. on step 3 i dont have button to close account at all.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Yury23 

 

Do you have any limitations on your paypal account?


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Yury23
Contributor
Contributor
Nothing, this is my personal account
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Yury23 

 

You can still have limitations on a personal account.

If you have checked the message and resolution centres and there are no limitations then ask customer services to close your account for you?


https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378


Advice is voluntary.
Kudos / Solution appreciated.
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