alerting paypal to scams in their name

42Bear
Contributor
Contributor

How do I let paypal know I have received scam sms messages claiming I made transactions that I did not. They do not appear to have email contact.

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PayPal_Michael
Moderator
Moderator

Hello, @42Bear. PayPal absolutely appreciates you wanting to provide information about a suspicious message you received. I'm sorry you've had any difficulty doing that, however. I hope the following information is helpful.

 

For SMS (text) messages specifically, you can forward any suspicious message to 7726 (which spells out SPAM on a keypad). For email messages and to report fake websites or other information that may be connected to potential fraud, you can forward an email or send a message to spoof@paypal.com.

 

Please check out https://www.paypal.com/au/smarthelp/article/faq438 for more information and guidance on how to handle suspicious messages.

 

I hope this is helpful. Thanks for being a part of the PayPal Community!

 

Sincerely,

 

Michael

PayPal_Michael

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