account closing

[DUNCAN10]

I have tried closing my paypal account since I have another account but after clicking the close my account in the account setting, am told that before I close my account I should contact customer care? Why is that happening??

[kernowlass]

@DUNCAN10 

Contact customer services and ask?

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.