You can't use PayPal anymore

shukhrat111
New Community Member
You can't use PayPal anymore At PayPal, we value a safe community for our customers to do business. We noticed activity in your account that’s inconsistent with our User Agreement and we no longer offer you PayPal services. Any bank or credit card information linked to your PayPal account cannot be removed nor can it be used to create a new account. You can still log in and see your account information but you can’t send or receive money. Any money in your balance will be held for 180 days, after which we’ll send you an email with instructions about transferring your money. Reference ID: PP-L-469764046046 _____________ I received such a message on my account after I did not see the requirement to pass verification, I am ready to pass verification at any time, I just did not see this notification. I am writing here because the support ignores me, what should I do?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@shukhrat111 

 

You can rarely appeal a permanent ban but if you want to try an appeal then contact customer services.

They 'may' pass it to the back office but the chances of the appeal being successful are slim. Paypal state that the decision is not made lightly and once made is usually final.

 

Or you may not be able to contact them as because you have a permanently limited account you are no longer a customer of theirs.

https://www.paypal.com/us/cshelp/article/how-do-i-contact-paypal-customer-service--help378





Advice is voluntary.
Kudos / Solution appreciated.
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