You can't use PayPal anymore

Elemary
Contributor
Contributor
Suddenly i got this restriction without knowing any reason or even receiving any emails. I logged in to my account and found this message At PayPal, we value a safe community for our customers to do business. We noticed activity in your account that’s inconsistent with our User Agreement and we no longer offer you PayPal services. Any bank or credit card information linked to your PayPal account cannot be removed nor can it be used to create a new account. You can still log in and see your account information but you can’t send or receive money. Any money in your balance will be held for 180 days, after which we’ll send you an email with instructions about transferring your money. Reference ID: PP-L-444234109132 I'm trying to contact the customer support on Facebook and on the website but i can't reach them.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Elemary 

 

Its unlikely that you can appeal a permanent ban which is why also you may not be able to contact them (as you are no longer a customer of theirs) but if you want to try then.....

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.




Advice is voluntary.
Kudos / Solution appreciated.
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