You can't use PayPal anymore

aqeeqoptics
Contributor
Contributor
You can't use PayPal anymore

At PayPal, we value a safe community for our customers to do business. We noticed activity in your account that’s inconsistent with our user agreement and we no longer offer you PayPal services.

 

Based on this decision, if applicable, you are no longer eligible for PayPal Seller Protection as per our User agreement. This will apply to all existing and future cases you receive.

 

Any bank or credit card information linked to your PayPal account cannot be removed nor can it be used to create a new account. You can still log in and see your account information but you can’t send or receive money. Any money in your balance will be held for 180 days, after which we’ll send you an email with instructions about transferring your money.

…..

I received a message right now from PayPal.

Please help to resolve this issue and let me know why this issue appear?

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1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@aqeeqoptics 

 

Sadly paypal are no longer offering you their services.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.

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9 REPLIES 9
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@aqeeqoptics 

 

Sadly paypal are no longer offering you their services.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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JOHNPETER83
Contributor
Contributor

What is the appeal and what could work to regain the access?

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arnold1979
Contributor
Contributor
You people have held my money for 16 months and you all do nothing about it. This should be against the law for holding someone's money for that long. All employees at PayPal should be put in prison for this.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@arnold1979 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Temp20230315B
New Community Member
They should be put in prison because this is ridiculous I have money on my account not only that I can’t use my debit/credit card nothing and it’s getting sad
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Ovision
New Community Member
When I tried to sign up a PayPal account without I understand anything right away they banned the account and send me that you can’t use PayPal anymore please anyone had this experience before? It’s a bit weird 😞
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Jakes10
Member
Member
I have the same issue. How did you resolve yours?
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AK_UA
Contributor
Contributor
Hi @aqeeqoptics I am wondering if you have ever been able to resolve your issue? I have the same thing. If so, what did you do to resolve it? Thanks a lot in advance!
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Chel143
Member
Member
My papal have a limiting account and they say I can't use it anymore please help me
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