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Wix Website Owners - PayPal Account Suspension

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Jerrykmj
Contributor
Mine was suspended to. I called wix and PayPal and they all act like they have no idea what is going on. Anyone having any luck??

Wix Website Owners - PayPal Account Suspension

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VGO10
Contributor

I continue to call them!  Spoke with someone for the 3rd or 4th time today.  Again wait 24-72hrs. I would continue to call and stay on top of it let them know this continues to be an issue.  I reported it yesterday so 72hrs would put me to thursday/friday today the agent says potentially saturday which is just absurd especially since I have had complaints from customers who prefer to use paypal on my website.  

Wix Website Owners - PayPal Account Suspension

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StayWildDog
Contributor
I sent 2 messages about this and they just sent an automated reply immediately after that their decision is final on my account. No in person review. Sounds like I will be sitting on the ohone with them all day today

Wix Website Owners - PayPal Account Suspension

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azzurra2
Member

+1 to being a wix owner with account suspended. I have zero disputes or anything. Had my site for a year and a half at least

Wix Website Owners - PayPal Account Suspension

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MiniMoon
New Community Member

Yes! This happened to me mid-afternoon yesterday (UK) with no proper explanation. They're holding all my revenue which I need for my business. I was so glad to come across this thread! I tried to contact them but wasn't able to get through, I suppose I can be upset they're not there at 6am although WIX was when I had a problem over there... 

 

I guess we all need to pile in with our complaints/issues to put the pressure on to get it fixed. I use Paypal to offer a familiar quick payment method but this has really put me off. I've removed the payment method from my website so no one tried to send funds there until this is fixed. 

Wix Website Owners - PayPal Account Suspension

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figandmortis
Member

Yes, I am also in the same boat. I didn't even finish setting up my new business account (I sell art on my website) and they 'banned' it due to: "PayPal and Wix currently not getting along and there are some legal battles between them that had us limit all accounts with a Wix website linked to it due to their fraudulent activities". Sales rep told me that my issue was escalated and I'll hear back in 3-5 business days. I was paid through Ekwid (3rd party ecommerce app that is hosted on my Wix site), not even through Wix ecommerce. I hope they lift it soon.

Wix Website Owners - PayPal Account Suspension

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Jerrykmj
Contributor
They just fixed mine today. Keep calling and emailing them don't give up

Wix Website Owners - PayPal Account Suspension

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