Why would Paypal deny me this claim when I did all that was asked to the letter?
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I don't know what I should do next and I am freaking out quite a bit. I was scammed by a vietnamese seller selling fakes (Anime Geeko). After filing a dispute, paypal told me the only way I'd get my money back was to ship the items back to vietnam. So I did. That means I spent 60$ to get back 252$. Now 2 months later, Paypal denies my claim stating "The case was closed in the seller's favor as the proof of return you provided was invalid." But I have a picture of my package with the packing slip and the tracking number CC237940554CA. Anyone can use that tracking number on canadapost.ca to see the package is in transit. So I don't get why this would be the outcome. I followed Paypal's commands to the letter and I still get denied, how?! Should I go through the Better Business Bureau?
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Because tracking has to say “delivered”. “In transit” is not proof of delivery.
If it get delivered, then contact customer services to appeal the decision.
Canada Post says it'll take 2-3 months estimated delivery to Asia-Pacific regions.
Kudos & Solved are greatly appreciated. 🙂
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