Why is paypal not accepting my bankstatement for proof of redisance
McCalla
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Posted on
May-17-2022
03:16 AM
I have received a notification to say there is limitations on my account.
They accepted my ID, and requested proof of residence. On the list it states that I can upload bank/card statement. I've submitted my bank statement, but received an email last night saying they cant accept my bank statement, dont understand the reason as its the same address as on my paypal account.
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1 REPLY 1
Renuka3
PayPal Employee
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May-17-2022
09:54 AM
Hi @McCalla
Welcome to community.
I'd recommend reaching out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page for further assistance.
Renuka.
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