Why hold my money

69BigMike71
Contributor
Contributor

Ok so I linked my PayPal debit M to my account. Then tried to log in to withdraw my money and my account has been limited they're trying to make me wait 180 days for no reason I sold a person something not off of PayPal but decided to use my PayPal for the money now they won't give me my money 🤑💰 why I don't have time to wait 6 months

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kernowlass
Esteemed Advisor
Esteemed Advisor

@69BigMike71 

 

If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



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