Why do paypal rejects my Contract of Lease as proof of my Residency?

ryuka_28
Member
Member
I'm only renting a condo here in Philippines so naturally I provide them with my contact of Lease, I pay utilities but it's not on my name I only have the contract of Lease as my proof of address here since I am not from Japan. I'm worried about my money inside the PayPal also.
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1 REPLY 1

PayPal_Marina
Moderator
Moderator

Hi @ryuka_28,

 

Thank you for your post. I'm sorry you're having trouble providing proof of address. Here is a Help Center article with alternative documents we can accept:

What kind of documentation can I provide to remove my account limitation?


I hope you find this information useful!


- Marina

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