Why do buyers pay return shipping for damaged items?
sjones169
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Posted on
Oct-19-2021
08:56 AM
2 REPLIES 2
kernowlass
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Oct-20-2021
12:03 PM
Paypal state this >>
IMPORTANT: You may be required to return the item to the seller or other party we specify as part of the settlement of your claim. PayPal Buyer Protection does not entitle you to reimbursement for the return shipping costs that you may incur.
Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction.
https://www.paypal.com/us/smarthelp/article/FAQ3544
You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.
Advice is voluntary.
Kudos / Solution appreciated.
sjones169
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Oct-24-2021
07:36 AM
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