Why are you taking money on behalf of a bogus company?

[danigirl1]

I am so disappointed.  I placed an order from "linlin million technology co. LTD" and only received notice that they took my money.  No order; no tracking over a full week later.  I started searching online and see several posts from Paypal Community that indicates they are fully aware this is a bogus company yet Paypal does nothing about it.  Why do they not stop taking orders for them when they know the company does not provide materials ordered?

[kernowlass]

@danigirl1 

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments.

So they give some buyer and some seller protection. However that protection can never be a 100% coverall so you need to read it so you can risk assess your transactions.

They do stop bad companies from using Paypal when enough claims start rolling in.
However as they are in China (mostly) then its easy for them to just start over with a new name, so stopping them does not really do anything.

The best thing is to not buy from them in the first place, to recognise them -

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.

[Balenciaga1]

They are scamming

[BigRed6]

I have searched for this company LinLinMillion and cannot find a email address or a way to contact them. I saw it was associated with PayPal that thought it was a good company. I now believe they took me for my money. I have only received an email from PayPal regarding my order and I have not yet received anything from LinLinMillion.  If you do get any information, can you pass it along. Thank you.

[PayPal_JonK]

Hello @BigRed6, 

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues with a recent purchase. Have you tried opening a dispute on this transaction yet? If you haven't received the good or service you purchased, you can normally open an Item not Received dispute. Here's how: How do I open a dispute with a seller?

Good luck with your case!

 - Jon K

[Temp20230106za]

I had the same exact situation happen Dec 2022! I placed an order with this company and put it on PayPal pay plan and to date have not heard a thing from this company aside from them taking my money and no response via email or from the claim I filed with paypal. I am very disappointed that paypal is still allowing this company continue using this service! Paypal should vet the vendors they do business with and pay attention the the numerous complaints on this site with  from "linlin million technology co. LTD" 

This company does not state anywhere they are in china, however they have an about us on their website which is an interesting read, 

Welcome to loveepopp!

lovemywood has set up a temporary storefront in The Woodlands from October 29, 2021, through January 2022. Located in Hughes Landing, The Woodlands Holiday Store offers a variety of handcrafted items and seasonal gifts created by citizens of the Brookwood Community. lovemywood is a nonprofit educational, residential, and entrepreneurial organization for adults with disabilities.

Seller info

linlin million technology co. LTD

Invoice ID

7541-001

Purchase details

Prayer Bowl Dough Bowl Cross religious gifts(Qty 4)

 

2 of 4Paid

You’ve paid

$62.88

Remaining

$62.89

website  

https://www.lovepop.com

[kernowlass]

@Temp20230106za 

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments.

So they give some buyer and some seller protection. However that protection can never be a 100% coverall so you need to read it so you can risk assess your transactions.

They do stop bad companies from using Paypal when enough claims start rolling in.
However as they are in China (mostly) then its easy for them to just start over with a new name, so stopping them does not really do anything.

The best thing is to not buy from them in the first place, to recognise them -

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description or you receive a totally different product.

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

Do not close the dispute until you have a refund or your item.
If a seller states that they can't refund until you have closed the dispute don't believe them.
Escalate the dispute to a claim within 20 days (before it times out), if you need Paypal to get involved.

If you lose because the seller provides a fake tracking number then post back here for more advice.
If the item arrives and its not what you ordered / not as described then make sure you change the dispute quickly from non receipt. If the dispute times out before you can change it then contact customer services to open a second dispute for the new reason.
If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will issue a chargeback.