When I click resolve on my limitations it goes to a page that the URL doesn't exist

[CRC898]

Try to resolve my conferm identity limitation but keeps going to the page that says the URL doesn't exist and that something went wrong

[kernowlass]

@CRC898 

Are you using a VPN?

[Pat762]

Did anyone find a solution to this? Ive been having this problem on my account for the past few months.