What’s the point of PayPal if they won’t honour their pledge to protect buyers

meghan_4
Contributor
Contributor

So if a seller accepts PayPal as a payment and they don’t send the item or respond after payment, should PayPal be responsible for the refund?? Obviously the seller has a PayPal account. If PayPal knows the seller is fraudulent and or has other disputes, then shouldn’t PayPal warn the buyer before he or she makes a payment???

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kernowlass
Esteemed Advisor
Esteemed Advisor

@meghan_4 

 

Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments.

So they give some buyer and some seller protection. However that protection can never be a 100% coverall so you need to read it so you can risk assess your transactions.

Have you opened a dispute for non receipt of item yet?


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