What is paypal doing about invoice email scams? readily scanned by the likes of gmail and yahoo.

donstar
New Community Member

email scams including elaborate invoices are all too prevalent. emails and attachments can be scanned by the likes of gmail, yahoo, etc. working collaboratively with the underpinning carriage (email providers) paypal can and should do more to ensure community safety.

if trust is lost, then paypal has no business basis. What is paypal doing to actively work with email providers to address such email scams?

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2 REPLIES 2

jcanulla
Contributor
Contributor

Do I need to keep the email scams as evidence for fraud? Who can I forward them to?

 

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PayPal_Ayesha
Moderator
Moderator

Hello @donstar and @jcanulla,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I am so sorry that you received a fake email and I'm glad you contacted us here! PayPal does continuously work to shut down fake emails and websites. I can understand how frustrating this can be! If you still have them, please forward them to phishsing@paypal.com. Once you for the notifications, our concern team should take required action and will update you about it. If you happened to click on any of the links in the emails, please change your PayPal password and security questions at your earliest convenience by following the steps listed here. Kindly take a look at this Help Center Article to know more about it. 

 

I hope this helps,

Ayesha

 


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