We're unable to continue offering our services

moh0704
Contributor
Contributor
"You can't use PayPal anymore

At PayPal, we value a safe community for our customers to do business. We noticed activity in your account that’s inconsistent with our User Agreement and we no longer offer you PayPal services.

 

Any bank or credit card information linked to your PayPal account cannot be removed nor can it be used to create a new account. You can still log in and see your account information but you can’t send or receive money. Any money in your balance will be held for 180 days, after which we’ll send you an email with instructions about transferring your money. "

I have just made this account and I have no clue as to why it's been like this. Anyone know how I can fix this??

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @moh0704,

 

Welcome to the community forum and thanks for posting.

 

I am sorry to know that you can no longer use PayPal. It seems like the account is limited. Account limitations are placed in situations where we see unusual or suspicious activity, or when we need to collect information necessary for keeping your account open. When we place a limitation, an email is sent to explain the reason for the limitation and what needs to be done to resolve the problem. In most cases, you can find options to resolve the limitation in the Resolution Center. If you've already checked the Resolution Center and still need help, please reach out to our customer support team through the available options on our website so that our advisors can help you accordingly.

 

I hope this helps.

Ayesha

 


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