We're Sorry, you can't file a case on this type of transaction.

Chris0113
Contributor
Contributor

There was an unauthorized instant transfer to a debit card, it even tried purchasing but it failed. Only the instant transfer was completed. I'm trying to file a dispute in resolution center but it always gives me the "We're sorry, you can't file a case on this type of transaction . Please refer to our User agreement for more details. "  I tried messaging but it tells me to go to the resolution center when it doesn't really help cause it kept giving me that error.

Login to Me Too
1 REPLY 1

dmmackay
Contributor
Contributor

I made a Purchase, which was Supposed to be for a "High Value Electronics Box"

What came was 4 LOW VALUED - USED/RETURNED items that were CRAP!
I Opened a Dispute but PayPal Closed it and Never gave any Explanation.

The Purchase was in Part - Made with a PayPal Deposit of $1.95 for a Class Action Settlement Deposit.- which when I try to Open a Dispute for the Payment - I get a  MESSAGE -

Unable to Complete Your Request "We're Sorry, You Can't File a Case for this Type of Transaction..." as well.

PayPal is Not Protecting My Purchase.. but they are Taking My Money and in Some Cases, Giving it Away!

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.