Waiting on two refunds for my permanently limited PayPal account

[aquinoapa]

I received refunds on PayPal last month that has yet to be reflected on my debit card but now, my account has been permanently limited. Will I still receive the refunds on my debit card? Will I still be able to receive the refunds if my account is deleted?

[Belabels]

I want to help me to assist me because my PayPal account permanently limited after 180 days eligible for withdraw the money but my account on paypal limmited so I want you sir mam to help me me to connect my gcash account to withdraw the money I will wait your response

[Checkay]

Same to you my problem

[PayPal_RachelK]

Hi @aquinoapa,

Welcome to the community and thank you for your post!

I am sorry to hear your account has been permanently limited. I know this must be frustrating. Please be assured that we do not take the decision to permanently limit an account lightly. 

Refunds are automatically sent back to the bank/card used to make the original transaction. If the merchant has issued you a refund, your account limitation would not affect that. 

Typically it takes 3-5 business days to process a refund back to your bank/card, however, it can take up 30 days. 

If 30 days pass, and you still have not received your refund please contact our Customer Support. To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.
 

I hope this helps!
 

- Rachel 

[Belabels]

So how I could get the money

[Belabels]

I want to ask assistance to cash out the money to the gcash after 180 days eligible for withdraw

[PayPal_Meghan]

Hello @Belabels, 

Welcome back to the Community! 

I'm sorry to hear you're having trouble withdrawing to GCash after your funds have become available. As you're having trouble withdrawing on a permanently limited account, I recommend reaching out to Customer Support. You can contact Customer Support by clicking 'Contact' at the bottom of any PayPal webpage.

I hope you can withdraw soon! 

- Meghan